aamobility@btconnect.com

020 3369 5022

30 years within the market

A wide range of products

Team of Professional Advisors

High quality solutions

Delivery Policy

Additional Aids Mobility Ltd

This Delivery Policy explains how Additional Aids Mobility Ltd manages product deliveries.

Company Information

Additional Aids Mobility Ltd
80 High Street
Whitton
Middlesex
TW2 7LS

Telephone: 02087550022
Email: aamobility@btconnect.com
Website: www.aamobility.co.uk

Company Number: 08043083
VAT Number: 794 5311 09

Delivery Arrangements

Delivery arrangements will be confirmed at the time of purchase or order. Delivery availability, timescales, and charges may vary depending on the product, delivery location, stock availability, and whether installation or setup is required.

Delivery Charges

Delivery charges, where applicable, will be advised before the order is completed. Some larger items, specialist mobility equipment, or items requiring setup may incur additional delivery or installation charges.

Delivery Times

We aim to provide accurate delivery estimates wherever possible. However, delivery times are estimates only and may be affected by stock levels, supplier availability, courier delays, weather, traffic, or circumstances outside our control.

Customer Responsibilities

Customers must ensure that delivery details are accurate and that someone is available to receive the goods at the agreed time where required.

Customers should also ensure that access is suitable for delivery, especially for larger mobility products.

Failed Deliveries

If delivery cannot be completed due to incorrect details, lack of access, or no one being available to receive the goods, a further delivery charge may apply.

Inspection On Delivery

Customers should inspect goods on delivery where possible. Any damage, missing items, or concerns should be reported to Additional Aids Mobility Ltd as soon as possible.

Risk

Goods become the customer’s responsibility from the point of delivery or installation, as set out in the Company’s Terms & Conditions.