Additional Aids Mobility Ltd
This Delivery Policy explains how Additional Aids Mobility Ltd manages product deliveries.
Company Information
Additional Aids Mobility Ltd
80 High Street
Whitton
Middlesex
TW2 7LS
Telephone: 02087550022
Email: aamobility@btconnect.com
Website: www.aamobility.co.uk
Company Number: 08043083
VAT Number: 794 5311 09
Delivery Arrangements
Delivery arrangements will be confirmed at the time of purchase or order. Delivery availability, timescales, and charges may vary depending on the product, delivery location, stock availability, and whether installation or setup is required.
Delivery Charges
Delivery charges, where applicable, will be advised before the order is completed. Some larger items, specialist mobility equipment, or items requiring setup may incur additional delivery or installation charges.
Delivery Times
We aim to provide accurate delivery estimates wherever possible. However, delivery times are estimates only and may be affected by stock levels, supplier availability, courier delays, weather, traffic, or circumstances outside our control.
Customer Responsibilities
Customers must ensure that delivery details are accurate and that someone is available to receive the goods at the agreed time where required.
Customers should also ensure that access is suitable for delivery, especially for larger mobility products.
Failed Deliveries
If delivery cannot be completed due to incorrect details, lack of access, or no one being available to receive the goods, a further delivery charge may apply.
Inspection On Delivery
Customers should inspect goods on delivery where possible. Any damage, missing items, or concerns should be reported to Additional Aids Mobility Ltd as soon as possible.
Risk
Goods become the customer’s responsibility from the point of delivery or installation, as set out in the Company’s Terms & Conditions.
