Data Protection Policy

Additional Aids Mobility Ltd

Additional Aids Mobility Ltd is committed to complying with the UK General Data Protection Regulation, the Data Protection Act 2018, and all relevant data protection laws. This Data Protection Policy explains how we protect personal data and ensure it is processed lawfully, fairly, and securely.

Company Information

Additional Aids Mobility Ltd
80 High Street
Whitton
Middlesex
TW2 7LS

Telephone: 02087550022
Email: aamobility@btconnect.com
Website: www.aamobility.co.uk

Company Number: 08043083
VAT Number: 794 5311 09

Purpose Of This Policy

The purpose of this policy is to ensure that personal data handled by Additional Aids Mobility Ltd is collected, processed, stored, and disposed of appropriately.

We aim to ensure that personal data is processed lawfully, collected for clear purposes, kept accurate, stored securely, used only where necessary, and retained only for as long as required.

Personal Data We Handle

We may handle personal data relating to customers, suppliers, staff, contractors, website users, and other business contacts.

This may include contact details, order details, payment records, delivery details, service records, correspondence, VAT relief declarations, warranty information, and business administration records.

Data Protection Principles

Additional Aids Mobility Ltd will ensure that personal data is:

Processed lawfully, fairly, and transparently.

Collected for specified, explicit, and legitimate purposes.

Adequate, relevant, and limited to what is necessary.

Accurate and kept up to date where required.

Kept only for as long as necessary.

Handled securely and protected from unauthorised access, loss, or misuse.

Lawful Processing

We will only process personal data where we have a lawful reason to do so. This may include fulfilling a contract, complying with legal obligations, protecting legitimate business interests, or using consent where appropriate.

Data Security Measures

We take appropriate steps to protect personal data. These may include secure storage, restricted access, password protection, secure payment handling, staff awareness, and careful management of customer records.

Staff Responsibilities

Anyone handling personal data on behalf of Additional Aids Mobility Ltd must ensure it is used only for legitimate business purposes, kept confidential, not shared unnecessarily, and protected from loss, theft, or unauthorised access.

Sharing Personal Data

Personal data will only be shared where necessary and appropriate. This may include sharing information with delivery companies, manufacturers, payment providers, accountants, insurers, IT providers, legal advisers, or public authorities where required.

Data Retention

Personal data will be retained only for as long as necessary for business, legal, tax, accounting, warranty, or regulatory reasons. When data is no longer needed, it will be securely deleted, destroyed, or anonymised.

Data Breaches

Any suspected personal data breach will be investigated promptly. Where required by law, the breach will be reported to the Information Commissioner’s Office and affected individuals.

Individual Rights

Individuals have rights under UK data protection law, including the right to access their data, correct inaccurate data, request deletion, restrict processing, object to processing, and request data portability where applicable.

Requests relating to personal data should be sent to aamobility@btconnect.com.

Policy Review

This Data Protection Policy may be reviewed and updated from time to time to ensure continued compliance with relevant laws and business practices.